Privacy Policy

1. Introduction

Perceptium GmbH ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website perceptium.ch or engage with our consulting services.

We are headquartered in Wollerau, Switzerland, and comply with the Swiss Federal Act on Data Protection (FADP) and the EU General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

2.1 Information You Provide

We may collect information you voluntarily provide when you:

• Contact us via email or contact forms
• Request information about our services
• Participate in surveys or assessments as part of our consulting services
• Subscribe to newsletters or updates
• Enter into a business relationship with us

This information may include your name, email address, phone number, organization name, job title, and any other information you choose to provide.

2.2 Survey and Assessment Data

When organizations engage our services, we collect survey responses and assessment data from their employees. This data is collected under contract with the organization and is processed in accordance with the terms agreed upon with that organization. Individual responses are kept confidential and are only reported in aggregate form unless otherwise specified.

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address (anonymized)
• Browser type and version
• Pages visited and time spent
• Referring website
• Device type and operating system

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver our consulting, analytics, and training services
• Generate organizational culture reports and insights
• Improve our website and services
• Send administrative information and service updates
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent: When you have given us explicit permission
• Service providers: With trusted third parties who assist in operating our website and conducting our business, subject to confidentiality agreements
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

Survey and assessment data is stored on secure, encrypted servers with strict access controls. We regularly review and update our security practices.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

Survey data is retained in accordance with our agreements with client organizations, typically for the duration of the engagement plus a reasonable period for follow-up analysis.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request limitation of processing of your data
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal data

To exercise these rights, please contact us using the information provided below.

8. Cookies

Our website uses minimal cookies necessary for basic functionality. We use:

• Essential cookies: Required for the website to function properly (e.g., theme preference)

We do not use tracking cookies or third-party analytics that collect personal information without consent.

9. International Data Transfers

As a Swiss company, your data may be processed in Switzerland. If we transfer data outside Switzerland or the European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.